We are one independent, progressive company with one inclusive, dynamic culture. We want you to learn, grow and gain experience every day, so we’ll always support, train and reward you. Because when you succeed, we all do.
Room 58 prides itself on providing a great working environment for our team and with that comes great benefits!
Meet Jack! He's Room 58's newest developer! Working with our dealers around the world each day to optimise their sites. Along with his trusty sidekick, Doug, he's also known to be a pretty mean Karate Kid...
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We are always on the look out for great talent, so if you think you could be an asset to the Room 58 team, then please get in touch.
Job description
Would you like to work for a world-class digital agency, delivering web solutions and market leading design on a global basis?
Are you passionate about delivering outstanding Customer Service for international clients?
We are looking for a self-motivated Multimedia Producer and Designer to join our team to help service our customers. The role provides the opportunity to work with some of the leading automotive brands around the world.
Essential
· Demonstrable experience and knowledge in video production and post-production including video editing, audio editing and motion graphics design for both web and social media content.
· Knowledge of the Adobe Creative Cloud suite, with specific experience in Premiere Pro, After Effects, Audition, Photoshop and Illustrator.
· Capable of preparing supplied vector images in Illustrator for usage in After Effects animations.
· Skilled in incorporating third party content (stock footage, stills, music & sound effects etc.) as required.
· Demonstrable project management skills. Experience guiding video and multimedia projects from conception through to completion.
· Client facing- able to consult and work with clients directly, both in person and remotely.
· Experience in booking, managing and directing external suppliers i.e. voiceover artists, actors, presenters etc. when required for use in animated explainer videos or on video shoots.
· Highly organized with great attention to detail and the ability to understand and adhere to strict brand guidelines.
· Capable of working to tight deadlines and turnarounds when necessary.
Desirable
· Knowledge of Blackmagic Cinema Cameras and multi-cam setups.
· Basic knowledge of studio lighting i.e. three-point lighting, lighting green screen backdrops etc.
· Basic knowledge of audio hardware (lavalier microphones, pre-amps etc.) and recording audio, both in a studio environment and on location.
· Knowledge of colour correction and grading.
· Experience shooting video in a Green Screen studio and chroma keying/basic compositing in post-production.
· DSLR photography experience: particularly portrait and/or product photography.
About Room 58
We are a small, dynamic outfit, working with some of the biggest automotive brands around the globe, including Harley-Davidson, Jaguar Land Rover and VW Financial Services. We are looking for someone who is driven and self-motivated.
You’ll need to be quick-thinking, responsive to change, and confident to suggest out-of-the-box solutions. We are a small team and therefore you need to be able to work with multiple teams as well as be responsive to management up to and including the COO.
Benefits:
Job Type: Permanent
Job Types: Full-time, Permanent
Full-time, EVENING HOURS- We are looking for someone to work a later shift, finishing around 10:30/11pm (could be later if agreed) Working days would be 7.5 hours. starting around 2/3pm - Some office working would be required for the earlier part of the shift, later hours and some full days can be done from home
The Role:
Would you like to work for a world-class digital agency, delivering web solutions and market leading design on a global basis?
Are you passionate about delivering outstanding Customer Service for international clients?
We are looking for a self-motivated Customer Experience Consultant to join our team to help service our customers. This role will involve email, telephone and face to face interactions, whilst assisting our customers with the use of our technology. The role provides the opportunity to work with some of the leading automotive brands around the world.
Key Skills:
* Client management: establishing client relationships by understanding the needs of the customer and driving the work through the company.
* Maintaining excellent customer satisfaction.
* Time management: organised and efficient, able to manage time and prioritise effectively.
* Strategic thinking: input into the company business strategy and drive the implementation of the strategy within the department.
* Communication and presentation skills: strong communication skills appropriate at all levels.
* Problem solving: Plan for and anticipate risks, issues and problems across their accounts, and provide creative and commercial solutions. Able to understand and apply solutions to complex problems.
* Collaboration and team work: work with others from across the business to achieve business goals and maximise usage of online systems to ensure excellent lines of communication.
* Results focus: take decisive action to ensure the customer’s and company’s needs are met.
* Knowledge and expertise: good understanding of creative and online processes.
Day to day task include, but not limited to;
* Responding to client queries and requests via phone, email or face to face communication
* Ensuring our customers are fully trained on our software
* Ensuring the office is presentable for clients at all times
* Engaging with new clients and guiding them through the initial set up of their account with us
* Work closely with the finance department to ensure that all billing is up to date
About Room 58
We are a small, dynamic outfit, working with some of the biggest automotive brands around the globe, including Harley-Davidson, Jaguar Land Rover and VW Financial Services. We are looking for someone who is driven and self-motivated.
You’ll need to be quick-thinking, responsive to change, and confident to suggest out-of-the-box solutions. We are a small team and therefore you need to be able to work with multiple teams as well as be responsive to management up to and including the CEO.
Benefits:
Job Type: Permanent
Salary: £17,000.00-£21,000.00 per year
COVID-19 considerations:
Hybrid working